Case Study:
Beaches Home Buyers

From Agency Employee to One of the Top Independent Buyers Agents in the Northern Beaches

Beaches Home Buyers Analytics
Beaches Home Buyers is a buyers agency based on Sydney’s Lower Northern Beaches, led by Tracy Black. After years of working with top agencies, Tracy launched her own brand to provide a personalised, trustworthy buyers agent service. She approached SME Digital to create a digital presence that would reflect her expertise, values, and reputation in the community.

The result:

22 enquiries
in 3 months

3–4 NEW
weekly leads

refreshed
homepage

400%+ RETURN
ON INVESTMENT

The Client

Beaches Home Buyers is a buyers agency based on Sydney’s Lower Northern Beaches, led by Tracy Black. After years of working with top agencies, Tracy launched her own brand to provide a personalised, trustworthy buyers agent service. She approached SME Digital to create a digital presence that would reflect her expertise, values, and reputation in the community.

Services Provided

  • Website Design
  • Website Hosting and Maintenance
  • Google Business Profile Optimisation
  • SEO (Search Engine Optimisation)
  • AEO (Answer Engine Optimisation)

The Challenge

Tracy had a stellar reputation, but faced two key challenges:
She needed a branded, bespoke website that showcased her services, client portfolio, testimonials, charity work, and reputation as a trusted local buyers agent.

Before

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After

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Beaches Home Buyers - Desktop 2

Our Approach

SME Digital partnered closely with Tracy to build a personal and professional brand presence:

Branding & Creative

- Collaborated with brand partners to create a bespoke identity for Beaches Home Buyers
- Coordinated professional photography and videography for authentic visuals
- Integrated Tracy’s charity work to highlight her values

Website Design & Custom Development

- Designed and developed a completely custom website aligned with her new brand
- Built a bespoke portfolio module where Tracy can showcase properties purchased, including buyer briefs, budgets, suburbs, and property features
- Included pages for Home, About, Services, Portfolio, Testimonials, and Contact
- Iterated through several design versions until the site was exactly what Tracy envisioned

SEO & AEO (Answer Engine Optimisation)

- Resolved brand confusion by ensuring Beaches Home Buyers outranked her old agency profiles
- Targeted suburb-specific keywords (Manly, Fairlight, Seaforth) for buyers agents in the Northern Beaches
- Implemented AEO strategies to build authority across AI search tools
- Strengthened her entity signals to ensure visibility on both Google and AI-driven search results

Ongoing Support

- Hosting, maintenance, and security provided by SME Digital
- Continued SEO and AEO campaigns to build visibility and lead generation

The Results

The results have been transformative:

First enquiry within the first month of launch

Now ranking in the top results for “buyers agent Northern Beaches” and targeted suburb keywords

Fully visible in AI search tools for her brand and services

Beaches Home Buyers outranks her old agency profiles

Recognised as one of the leading buyers agents in the Northern Beaches

Tracy is now expanding, taking on another employee to help grow the business further

Client Feedback

“This website is truly me. From the branding, the portfolio of properties, to my charity work — SME Digital helped bring it all together. I felt supported at every step, and now I’m ranking, getting steady enquiries, and building my reputation as an independent buyers agent. Couldn’t be happier.”

— Tracy Black,
Founder of Beaches Home Buyers

Key Takeaways

A bespoke website can establish independence from large agencies

Custom portfolio development differentiates a buyers agent from competitors

Combining SEO + AEO builds visibility on both Google and AI search tools

A personal, values-driven online presence builds client trust

Long-term success: Beaches Home Buyers is now expanding with new staff

Want Results Like This?

If you’re a professional ready to step away from an agency brand and build your own reputation, SME Digital can help create a digital presence that truly reflects who you are.

👉 Book Your Free Consultation with SME Digital

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